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How Should Sellers Appeal Store Closures After Temu's Crackdown on Violations?

ONEONEJun 17, 2025
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Temu Recently Cracks Down on Violations and Focuses on Seller Appeal Process

In recent years, with the rapid development of e-commerce, more and more consumers have turned to online shopping platforms to enjoy the convenience and fast shopping experience. Against this backdrop, Temu, as a highly anticipated e-commerce platform, has won the favor of consumers with its low prices and high-quality products. However, as business develops, Temu also faces some violations, for which it has taken a series of strict measures.

How Should Sellers Appeal Store Closures After Temu's Crackdown on Violations?

Recently, Temu has increased its efforts in platform governance and imposed severe penalties on various violations. These violations include but are not limited to false transactions, intellectual property infringement, and selling counterfeit goods. For these violations, once a seller's store is closed, appeals become particularly important.

Firstly, sellers should understand the reason for the closure. Before appealing, they need to carefully review the warning information issued by the platform and understand the specific reasons for the closure. Generally speaking, the reasons for closure may be due to behaviors such as selling counterfeit goods or infringing on intellectual property rights.

Secondly, sellers need to prepare appeal materials. The appeal materials should include complete transaction records, data from supply chain management systems, product images, and descriptions. These materials will help prove the seller's innocence and explain the specific reasons for the closure.

Finally, sellers need to submit the appeal materials according to the platform's specified appeal process. Usually, sellers need to submit the appeal materials within the specified time and follow up on the progress of the appeal. The platform typically responds to the seller's appeal materials within a few working days. If the appeal is successful, the seller will be unblocked; if the appeal fails, the seller needs to re-examine their business practices and avoid similar violations in the future.

Regarding the protection of sellers' rights, Temu also provides corresponding safeguards. The platform has established a sound complaint and reporting mechanism, encouraging consumers and merchants to actively report violations. At the same time, the platform has set up a professional customer service team to provide appeal consultation and assistance to sellers.

In short, Temu platform continues to increase its crackdown on violations, and for sellers who have had their stores closed, appeals are an important step. Sellers should carefully understand the reasons for the closure, prepare sufficient appeal materials, submit the appeal materials according to the specified process, and actively seek help and support from the platform's customer service. Only in this way can they better protect their own legitimate rights and interests and ensure the healthy and stable development of the platform.

As an e-commerce platform, Temu is also constantly strengthening its regulatory efforts and promoting industry self-discipline, jointly creating a fair, just, and honest e-commerce environment. In the future, we look forward to Temu continuing to play its advantages in the field of e-commerce, providing consumers with more high-quality and affordable goods and services.

In summary, Temu platform continues to increase its crackdown on violations, and for sellers whose stores have been closed, appeals are an important step. Only by continuously strengthening supervision and self-discipline can we ensure the healthy and stable development of the e-commerce market and create a better shopping environment for consumers.

Customer Reviews

Small *** Table
Small *** Table
December 12, 2024

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Lin *** e
Lin *** e
December 18, 2024

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t *** 7
t *** 7
December 19, 2024

I originally thought that they only did mainland business, but I didn’t expect that they had been doing Hong Kong business and were doing very well. After the on-site interview, I decided to ask them to arrange the registration of my Hong Kong company. They helped me complete it very quickly and provided all the necessary information. The efficiency was awesome. It turns out that professional things should be done by professionals.👍

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b *** 5
b *** 5
December 16, 2024

In order to register a company in Hong Kong, I compared many platforms and stores and finally chose this store. The merchant said that they have been operating offline for more than 10 years and are indeed an old team of corporate services. The efficiency is first-class, and the customer service is also very professional.

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