Shopee Store Discount Event Cancellation Guide Shipping Configuration Manual
ONEJun 11, 2025
Business InformationID: 50732
Hi, regarding the Shopee Store Discou *** issue, [Solution] *** [Specific Operation] ***Guidelines for Terminating Discount Activities and Configuring Free Shipping Services on Shopee Store
Recently, discount activities and free shipping services on the Shopee platform have been receiving significant attention. Many sellers are eager to learn how to terminate discount activities and configure free shipping services. This article will introduce the relevant operational steps to help you smoothly terminate discount activities and set up free shipping services.
I. Terminating Discount Activities on Shopee Store
1. Log in to your Shopee Seller Center.
2. Locate the store where you want to terminate the discount activity and select the Manage Inventory option.
3. On the inventory management page, find the products related to the discount activity and select them.
4. In the transaction status options on the right, choose the Completed option to change the transaction status of the discounted items to Completed.
5. After confirming the changes, refresh the page to check if the updates take effect.
II. Steps for Configuring Free Shipping Services
1. Log in to your Shopee Seller Center.
2. Find the Delivery Settings option and enter the delivery settings page.
3. On the delivery settings page, fill in the delivery region and shipping fee-related information. Ensure that your shipping fee settings meet the requirements of your store.
4. On the delivery settings page, locate the New Orders tab. Here, you can set which orders will be eligible for free shipping. You can decide based on different store levels or specific order conditions.
5. After configuring the relevant options, ensure you save and refresh the page to verify if the changes take effect.
6. When shipping, update your logistics information according to the new delivery settings.
In addition to the above steps, here are some suggestions and tips for your reference
1. After changing discount activities and delivery settings, make sure to notify customers via store announcements or emails to avoid dissatisfaction or complaints due to misunderstandings.
2. When setting up free shipping services, consider your actual logistics costs and profit margins. Overly generous free shipping may compress your profit margin or even result in losses. Adjust the conditions and scope of free shipping reasonably to ensure stable profitability.
3. For cross-border logistics-related stores, you may need to comply with local logistics regulations. Ensure that your logistics provider meets the relevant legal requirements to avoid unnecessary trouble and fines.
4. Monitor order statuses and logistics information to ensure timely delivery to customers and avoid risks of delays or lost shipments. Address any anomalies promptly by communicating with customers and taking appropriate measures.
5. Regularly evaluate and adjust your discount activities and delivery settings based on market demand and competitors' strategies. Maintain your store's competitiveness and ensure customer satisfaction.
In summary, terminating discount activities and configuring free shipping services on a Shopee store is not complicated. However, please follow the platform rules, adjust settings reasonably, and pay attention to customer feedback to ensure smooth store operations and maintain competitiveness.
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