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Ozon Fulfillment Comparative Analysis of Major Courier Services

ONEONEMay 28, 2025
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Business InformationID: 46744
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Ozon is one of the largest e-commerce platforms in Russia, similar to Taobao or JD.com in China. For merchants who choose to self-fulfill orders on Ozon, selecting an appropriate courier service is crucial. This not only affects whether goods can be delivered to consumers on time but also directly impacts consumer shopping experiences as well as store ratings and reputations. So, which courier service should you choose when fulfilling orders on Ozon? This article will analyze this issue from multiple perspectives and provide recommendations based on relevant reports.

First, let's take a look at Ozon's requirements for logistics. The platform places great emphasis on logistics efficiency and service quality, thus providing sellers with various logistics solutions, including its own delivery network, OzonExpress. However, not all sellers are suitable for using OzonExpress, especially smaller merchants just starting out. These merchants often need to find third-party logistics companies with better cost-effectiveness to complete their shipping tasks. According to Russian media reports, in recent years, with the rapid development of the e-commerce industry, many excellent courier companies have emerged in Russia. They can offer services covering the entire country and even internationally. These companies usually have mature operational systems and technical support, meeting the needs of businesses of different sizes.

Ozon Fulfillment Comparative Analysis of Major Courier Services

Next, let us specifically discuss several common courier options and their advantages and disadvantages

1. CDEK This is a large logistics service provider headquartered in Moscow with extensive branch layouts across Russia. CDEK is renowned for its fast and efficient transportation speed, particularly between major cities. The company also supports cross-border business, making it a good choice for enterprises looking to expand into international markets. However, due to its wide coverage, prices are relatively high, which may not be suitable for small businesses with limited budgets.

2. PickPoint PickPoint mainly focuses on last-mile delivery services, achieving flexible delivery through partnerships with multiple courier companies. This model allows PickPoint to reduce freight costs while ensuring timeliness. For merchants who wish to control logistics expenses without sacrificing service quality, PickPoint is a worthy consideration.

3. PonyExpress PonyExpress is also a well-established courier enterprise with a long history, enjoying high popularity in the Russian market. It offers a variety of services, including regular parcel delivery and cold chain transport for special needs. Despite this, compared to competitors, PonyExpress's prices are slightly higher, so they should be carefully considered in light of your own business characteristics when choosing.

4. EMS by Russian Post As an institution under the state postal department, EMS by Russian Post maintains a high coverage rate in remote areas thanks to its strong infrastructure advantage. However, due to its more traditional operational model, overall efficiency lags behind that of private courier companies.

In summary, regarding the selection of couriers for self-fulfillment scenarios on Ozon, it is recommended to make decisions based on actual circumstances. If your target market is concentrated in urban areas and you prioritize maximum speed, then CDEK could be your first choice; for those seeking a balance between cost and effectiveness, PickPoint might be a better option; for handling complex order types, PonyExpress could be worth trying. Of course, regardless of which courier company you ultimately select, always ensure compliance with Ozon platform regulations, such as promptly updating order statuses and properly packaging items, to maximize customer satisfaction and promote sales growth.

Finally, a reminder with technological advancements, more intelligent logistics tools are being introduced into the market, such as drone deliveries and robotic sorting systems. The application of these new technologies will undoubtedly further optimize the entire supply chain process, bringing more convenience to merchants. Keeping up with industry dynamics is also essential.

Customer Reviews

Small *** Table
Small *** Table
December 12, 2024

The experience was very good. I was still struggling to compare it with other companies. I went to the site a few days ago and wanted to implement it as soon as possible. I didn't expect that everything exceeded my expectations. The company is very large, with several hundred square meters. The employees are also dedicated and responsible. There is also a wall of certificates. I placed an order on the spot. It turned out that I did not make a wrong choice. The company's service attitude is very good and professional. The person who contacted me explained various things in detail in advance. After placing the order, the follow-up was also very timely, and they took the initiative to report the progress to me. In short, I am very satisfied and recommend this company!

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Lin *** e
Lin *** e
December 18, 2024

When I first consulted customer service, they recommended an agent to me. They were very professional and patient and provided excellent service. They answered my questions as they came in. This 2-to-1 service model is very thoughtful. I had a lot of questions that I didn’t understand, and it’s not easy to register a company in Hong Kong. Fortunately, I have you.

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t *** 7
t *** 7
December 19, 2024

I originally thought that they only did mainland business, but I didn’t expect that they had been doing Hong Kong business and were doing very well. After the on-site interview, I decided to ask them to arrange the registration of my Hong Kong company. They helped me complete it very quickly and provided all the necessary information. The efficiency was awesome. It turns out that professional things should be done by professionals.👍

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b *** 5
b *** 5
December 16, 2024

In order to register a company in Hong Kong, I compared many platforms and stores and finally chose this store. The merchant said that they have been operating offline for more than 10 years and are indeed an old team of corporate services. The efficiency is first-class, and the customer service is also very professional.

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I am Alan, a business consultant specializing in HK company registration, bank account opening, tax compliance and CBEC Tel: +86 159 2006 4699

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