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How Is It to Sell Hong Kong Products on Amazon US? How to Operate Effectively?

ONEONEMay 12, 2025
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Amazon's North American site has become one of the important export channels for many Chinese sellers in recent years, and incense, as a popular product in the home category, has naturally attracted the attention of numerous merchants. However, standing out on such a fiercely competitive platform is no easy task. This article will explore the feasibility and methods of selling incense on Amazon's North American site from aspects such as market demand, product positioning, and operational strategies.

Market Demand Analysis

How Is It to Sell Hong Kong Products on Amazon US? How to Operate Effectively?

According to Statista data, the global incense market is expected to continue growing in the coming years, especially in the North American region, where consumers are increasingly paying attention to healthy lifestyles and personalized home decor. Incense not only improves indoor air quality but also adds atmosphere to daily life, making it highly favored. Sales of incense products often significantly increase during holidays or special occasions like Thanksgiving and Christmas.

For sellers, understanding the target customer group is crucial. Consumers in North America typically place greater emphasis on product quality and environmental attributes, so choosing products made from natural ingredients is more likely to win their approval. With the popularity of social media platforms, visually striking packaging design has also become a key factor in capturing attention.

Product Positioning Recommendations

Before entering Amazon, it is important to clarify your product positioning. First, consider whether to focus on a specific niche, such as flameless incense, organic essential oils, or handcrafted custom incense lamps. This focus can help build brand identity and create differentiation advantages.

Second, pricing must be carefully balanced between cost and profit margins. While low-price strategies can bring short-term traffic, maintaining reasonable profit margins in the long term ensures sustainable business growth. Additionally, enhancing competitiveness through additional services can be considered, such as free gifts and fast shipping.

Operational Strategy Sharing

1. Optimize Listing Pages

An excellent listing is the foundation of success. In addition to using high-quality images to showcase products, keyword selection is also important. Tools like Google Keyword Planner or Helium10 can be used to find relevant keywords and incorporate them skillfully into descriptions and bullet points. Furthermore, ensure all information is accurate, including dimensions, weight, and application scope.

2. Leverage Promotional Activities for Exposure Opportunities

Amazon offers various promotional formats, such as Lightning Deals and Prime Day. Actively participating in these activities can quickly boost product visibility and help accumulate positive reviews. However, it is essential to prepare thoroughly before joining these events, including inventory management and logistics arrangements.

3. Focus on Customer Service Experience

Excellent after-sales support is a critical component in building a good brand image. When receiving customer feedback, whether positive or negative, respond promptly and handle issues appropriately. Encourage positive comments to write five-star reviews; for negative opinions, offer sincere apologies and solutions. Sending regular thank-you emails can also deepen ties with customers.

4. Build a Multi-Channel Distribution Network

Besides relying on the Amazon platform, cooperation with other e-commerce platforms like eBay and Walmart Marketplace can be explored. This approach not only diversifies risks but also expands sales channels. Additionally, consider setting up an independent website to sell private label products directly to end users, thereby gaining more control.

Conclusion

Selling incense on Amazon's North American site presents broad market prospects but also faces intense competition. Only by deeply understanding market demand, accurately grasping product positioning, and adopting scientifically effective operational measures can success be achieved in this field. It is hoped that the above content can provide some reference value for those who intend to enter this area.

Customer Reviews

Small *** Table
Small *** Table
December 12, 2024

The experience was very good. I was still struggling to compare it with other companies. I went to the site a few days ago and wanted to implement it as soon as possible. I didn't expect that everything exceeded my expectations. The company is very large, with several hundred square meters. The employees are also dedicated and responsible. There is also a wall of certificates. I placed an order on the spot. It turned out that I did not make a wrong choice. The company's service attitude is very good and professional. The person who contacted me explained various things in detail in advance. After placing the order, the follow-up was also very timely, and they took the initiative to report the progress to me. In short, I am very satisfied and recommend this company!

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Lin *** e
Lin *** e
December 18, 2024

When I first consulted customer service, they recommended an agent to me. They were very professional and patient and provided excellent service. They answered my questions as they came in. This 2-to-1 service model is very thoughtful. I had a lot of questions that I didn’t understand, and it’s not easy to register a company in Hong Kong. Fortunately, I have you.

Lin *** e Comments Image 1
t *** 7
t *** 7
December 19, 2024

I originally thought that they only did mainland business, but I didn’t expect that they had been doing Hong Kong business and were doing very well. After the on-site interview, I decided to ask them to arrange the registration of my Hong Kong company. They helped me complete it very quickly and provided all the necessary information. The efficiency was awesome. It turns out that professional things should be done by professionals.👍

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b *** 5
b *** 5
December 16, 2024

In order to register a company in Hong Kong, I compared many platforms and stores and finally chose this store. The merchant said that they have been operating offline for more than 10 years and are indeed an old team of corporate services. The efficiency is first-class, and the customer service is also very professional.

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