How to Send Insite Messages on AliExpress Detailed Steps

How to Send In-site Messages on the AliExpress Platform

As a globally leading cross-border e-commerce platform, AliExpress provides sellers with convenient communication and transaction methods. As an important communication method on the AliExpress platform, in-site messages play a crucial role for sellers. This article will introduce how to use in-site messages on the AliExpress platform, as well as analyze their features and advantages.

I. Basic Steps for Sending In-site Messages

1. Log in to the AliExpress platform and enter the Seller Center.

2. In the Seller Center, find My Applications and select In-site Messages.

3. On the In-site Messages page, view received messages and send new ones.

4. Click the New button, input recipient information and the message content.

5. Confirm and save the message after checking.

II. Features and Advantages of In-site Messages

1. Efficient Communication In-site messages have immediacy, allowing for rapid information transmission and shortening the transaction cycle.

2. Privacy Protection In-site messages are a private communication method between sellers, effectively protecting commercial secrets.

3. High Flexibility In-site messages can be sent to single or multiple recipients, or specific groups.

4. Timely Feedback In-site messages have a receipt function that allows tracking reading status, making it easier for sellers to follow up.

III. How to Write High-Quality In-site Messages

1. Clarify the Purpose Before writing an in-site message, clarify its purpose and main theme, highlighting key points.

2. Concise and Clear The message should be concise, emphasizing the seller's core demands without being verbose.

3. Respect the Recipient Use polite language in the message and avoid offensive or insulting language.

4. Reasonable Suggestions If there are matters requiring cooperation from the other party, provide reasonable suggestions and solutions to achieve better cooperative outcomes.

IV. Precautions

1. Ensure Correct Recipient Information Before sending an in-site message, ensure the recipient’s information is correct to avoid unnecessary troubles.

2. Pay Attention to Message Format and Layout The format and layout of the message should be standardized and tidy for easy reading and understanding.

3. Follow Up Promptly For messages not replied to promptly, follow up timely and inquire about the other party’s progress to maintain good communication.

In summary, by following the above steps and precautions, we can better utilize the in-site messaging feature on the AliExpress platform to improve communication efficiency and transaction success rates. As a seller, mastering the skills and methods of using in-site messages will help expand business and increase income.