Wish Platform Operation Rules and Policies A Detailed Explanation

Wish Platform Operation Rules and Policies

I. Platform Introduction

Wish platform is a leading mobile e-commerce platform globally, loved by consumers all over the world for its precise recommendation algorithm and convenient payment methods. We are committed to providing global consumers with the best products and most thoughtful services, creating a fair, just, transparent, and inclusive trading environment.

II. Operation Rules

1. Merchant Registration and Certification

Merchants must provide valid documents, including but not limited to business licenses, organizational code certificates, tax registration certificates, etc. The certification process must follow the platform's regulations to ensure the authenticity and accuracy of the information.

2. Product Listing and Review

Merchants must comply with the platform's product listing rules and cannot publish products that violate laws and regulations. The product review process must be carried out according to the platform's regulations to ensure the quality and authenticity of the products.

3. Transactions and Payments

Merchants must provide convenient payment methods, supporting multiple payment options such as Alipay and WeChat Pay. At the same time, merchants must ensure the security of transactions and prevent fraudulent behavior from occurring.

4. Logistics and Delivery

Merchants must provide high-quality logistics services to ensure that products can be delivered to consumers on time, in good condition, and in sufficient quantity. Merchants must also maintain good cooperation with logistics companies to reduce logistics costs.

III. Policy Regulations

1. Intellectual Property Policy

Merchants must comply with the platform's intellectual property policy and cannot sell products that infringe on others' intellectual property rights. Once discovered, severe measures will be taken, including but not limited to removing products, freezing accounts, etc.

2. Advertising Policy

Merchants must comply with the platform's advertising policy and cannot release false advertisements or conduct misleading promotions. Advertisements must be true, legal, and compliant, and must not infringe on the legitimate rights and interests of others.

3. Price Policy

Merchants must comply with the platform's price policy and must not engage in price fraud or malicious price cuts. Prices should be reasonable and transparent, and must not violate the principles of fair market competition.

4. Consumer Rights Protection Policy

Merchants must comply with the platform's consumer rights protection policy, providing high-quality products and services. They should actively handle consumer complaints and suggestions to ensure that consumers' legitimate rights and interests are fully protected. At the same time, merchants need to regularly conduct consumer satisfaction surveys to continuously improve service quality.

5. Penalty Regulations

For merchants who violate the platform's operation rules and policies, penalties such as warnings, product removals, and account freezes will be imposed depending on the severity of the violation. Serious cases will be handed over to relevant departments for handling, and corresponding legal responsibilities will be borne.

In conclusion, Wish platform adheres to a fair, just, transparent, and inclusive trading environment. We hope all merchants can comply with the operation rules and policy regulations, jointly maintaining a good market order. We believe that only by operating in compliance and integrity can one stand firm in fierce market competition.