How to Exit a Store on Pinduoduo Temu? Detailed Step-by-Step Guide

Steps to Apply for Store Closure on the Pinduoduo Temu Platform

Recently, Pinduoduo's Temu platform has rapidly attracted a large user base due to its unique business model and marketing strategies, becoming a rising star in China’s cross-border e-commerce industry. However, with the platform’s rapid growth, many merchants have joined-and some are now considering leaving. This article provides a detailed explanation of the steps to apply for store closure on the Temu platform, based on recent reports.

I. Conditions for Store Closure

Before applying for store closure, merchants must meet the following conditions

1. All products in the store must be removed, with no ongoing disputes;

2. Ensure that all account funds have been withdrawn and there are no pending orders or outstanding debts;

3. The store rating meets the platform’s requirements.

II. Store Closure Process

Once the above conditions are met, merchants can follow these steps to apply for store closure

1. Log in to the Temu platform and access the merchant backend to locate the store closure option;

2. Confirm the reason and details for closing the store, and read and agree to the store closure agreement;

3. Submit the closure application and wait for platform review;

4. After approval, complete the final settlement of remaining funds and proceed with the cancellation of store information.

It is worth noting that if any issues arise during the closure process, merchants can contact customer service for assistance at any time. Additionally, after closure, the merchant’s account information will remain confidential and will not be disclosed.

III. Recommendations

To better support merchants on the Temu platform, the following suggestions are proposed

1. Strengthen merchant training to improve operational capabilities and market awareness, helping them adapt more effectively to platform development;

2. Optimize the store closure process and enhance review efficiency to reduce waiting times for merchants;

3. Establish a comprehensive merchant evaluation system to boost merchant engagement and satisfaction.

IV. Conclusion

The rapid development of the Pinduoduo Temu platform has brought vast business opportunities for merchants, but it also comes with certain risks. As a merchant, understanding and complying with platform rules is essential. At the same time, in the face of market changes and competitive pressures, continuous self-improvement and enhanced competitiveness are key to long-term success.

For merchants who wish to exit the platform, the store closure process is not complicated, but it requires compliance with conditions and active cooperation. By enhancing training and streamlining processes, both the platform and merchants can achieve mutual benefits and growth.

Looking ahead, the Temu platform still holds significant room for development. It is hoped that more merchants will join and work together to write a new chapter in the cross-border e-commerce industry.