How to Fulfill Orders via Ozon and Ship to EMS

Ozon, one of the largest e-commerce platforms in Russia, has been very active in the cross-border e-commerce sector in recent years, attracting significant attention from Chinese sellers. For merchants looking to expand their presence in the Russian market through Ozon, understanding how to correctly use EMS Express Mail Service for shipping is a crucial aspect. This article will delve into the EMS shipping process on the Ozon platform, starting with logistics operations, key considerations, and practical case studies.

Firstly, when choosing EMS as a logistics method on the Ozon platform, it is important to recognize that EMS is a form of international courier service provided by national postal systems. For the Russian market, EMS ensures rapid delivery of goods to consumers and is suitable for transporting items that are heavier or larger in size. However, compared to domestic courier services, EMS typically incurs higher costs. Therefore, when selecting a logistics method, cost and efficiency must be balanced comprehensively.

In terms of specific operational steps, Ozon sellers should first log in to their accounts and navigate to the backend management interface to access the order management section. Here, you can view all pending orders. When confirming that a particular order needs to be shipped via EMS, carefully verify the recipient's address information to ensure its accuracy. Next, contact your local postal office to schedule a pickup time. Currently, major cities in China have service counters provided by China Post, which can offer professional packaging guidance and support.

The packaging phase is critical, directly impacting the safety and stability of the shipment during transit. It is recommended to use sturdy packaging materials such as bubble wrap and hard cardboard boxes, while clearly marking the contact details and addresses of both the sender and recipient on the exterior of the package. Since EMS falls under the category of international transportation, relevant customs declaration documents must also be filled out, including invoices and packing lists. These documents should accurately reflect the actual value, quantity, and purpose of the goods to avoid unnecessary complications due to false declarations.

Once all preparatory work is completed, the package can then be delivered to the designated post office. During the handover process, staff will weigh the package and calculate the freight charges. At this point, you can track the logistics status in real-time via a mobile application to stay informed about the whereabouts of the shipment. Notably, to ensure smooth customs clearance, it is advisable to prepare necessary qualification certification documents in advance, such as import/export licenses and certificates of origin.

Beyond routine operational procedures, there are several details worth special attention. For instance, during winter, temperatures in Russia can be quite low, potentially causing certain liquid products to freeze or spoil. In such cases, it is better to use packaging materials with better thermal insulation properties and include appropriate protective measures. Additionally, given the legal differences across countries involved in cross-border trade, compliance with regulations is essential, and prohibited or restricted items must not be included.

From a news perspective, in recent years, as Sino-Russian economic and trade cooperation deepens, an increasing number of Chinese companies are beginning to leverage e-commerce platforms like Ozon to tap into the Russian market. According to statistical data, in the first half of 2025, the total transaction amount of goods facilitated through the Ozon platform increased by more than 30% year-over-year, particularly prominent in sectors such as electronics, home goods, and apparel. This not only reflects the high recognition of Made in China by Russian consumers but also highlights the immense potential of the cross-border e-commerce industry.

It is worth noting that to attract more high-quality merchants, the Ozon platform has introduced a series of preferential policies, such as waiving certain technical service fees and providing free training courses. These measures undoubtedly provide SMEs with broader development opportunities. Meanwhile, in response to supply chain disruptions caused by the pandemic, many sellers have adjusted their strategies, attempting to diversify sales channels to effectively mitigate operational risks.

In summary, while the EMS shipping process on the Ozon platform may seem straightforward, it actually involves numerous complex stages. Only by fully recognizing the importance of each stage and strictly adhering to requirements can we ensure safe and efficient delivery of goods to their destination. Looking ahead, with technological advancements and changes in market demand, it is believed that EMS and other new logistics models will continue to improve and upgrade, bringing convenience to more businesses and consumers.