
Will the Deposit Be Refunded After Exiting? How to Get It Back?

Can You Get Your Deposit Back from AliExpress Full-Service Management? How to Apply for It?
With the continuous development of cross-border e-commerce platforms, AliExpress, one of the world's leading e-commerce platforms, has introduced various business models in recent years to meet merchants' needs. Among these, the full-service management model, as an innovative operational approach, has attracted significant attention from many merchants. However, recently some merchants have reported that there may be adjustments or even the cessation of the full-service management service on AliExpress, which has made many merchants worry about whether they can get their deposit back and how to apply for it.
To address this issue, we first need to understand the basic situation of AliExpress full-service management. The full-service management model provided by AliExpress is a comprehensive support service mode that includes product management, logistics distribution, customer service, and other aspects. This model aims to help merchants reduce operational pressure and focus on product development and market expansion. To participate in this service, merchants usually need to pay a certain amount of deposit, which is mainly used to ensure the normal operation of the cooperation between the platform and merchants.
When it comes to the issue of deposit refunds, we need to review the relevant policy documents released by AliExpress. Generally speaking, if a merchant decides to exit the full-service management or the service is terminated, as long as there is no violation of the relevant cooperation agreement terms, the deposit should be fully refunded. However, in actual practice, there may be some details to note. For example, merchants need to ensure that all orders have been settled and there are no unresolved disputes or records of violations. Merchants also need to submit complete application materials, including but not limited to identity proof documents and bank account information.
To better answer these questions, we can refer to cases from merchants who have experienced similar situations. For instance, a merchant who had operated under the full-service management of AliExpress for many years mentioned that he successfully received his deposit refund after exiting the service. He emphasized several key steps, including communicating with the platform's customer service in advance to confirm the required material list, preparing all necessary documents according to the requirements, and submitting the application in a timely manner. He particularly highlighted the importance of maintaining good communication, as this helps avoid delays or other issues caused by information asymmetry.
In addition to personal experiences, we can also obtain more information about the adjustment of AliExpress full-service management from news reports. According to media reports, AliExpress has repeatedly stated that its various services are results of optimization and upgrades based on changes in market demand. This means that even if some services are temporarily stopped or transformed, it does not mean that the platform will completely abandon related fields of development. On the contrary, these adjustments are often aimed at providing users with a more high-quality and efficient service experience.
Based on the above analysis, for merchants worried about whether they can get their deposit back from AliExpress full-service management and how to apply for it, the most important thing is to remain calm and take proactive actions. First, it is recommended to contact the official AliExpress customer service as soon as possible to learn about the latest policy regulations; second, carefully read the existing cooperation agreement terms to clarify their rights and obligations; finally, strictly follow the platform's requirements to prepare and submit the relevant application materials. As long as the correct process is followed, most cases can complete the deposit refund procedures smoothly.
In conclusion, when faced with potential changes in AliExpress full-service management, merchants do not need to be overly anxious. By thoroughly understanding relevant policies and laws, learning from successful experiences of others, and actively communicating with the platform, each merchant can properly handle the deposit refund matters and then focus on developing other businesses. At the same time, this also reminds cross-border e-commerce practitioners to conduct thorough research before choosing any new business model so that they can respond calmly to similar situations in the future.
Still have questions after reading this? 26,800+ users have contacted us. Please fill in and submit the following information to get support.

Previous Article
How Do Third-Party Sellers in the U.S. Join Shein? Are the Requirements Strict?
May 08, 2025Service Scope
MoreRecommended for You
- eBay's New SellerHub Sales Tool Features and Usage Methods
- Tips and Tricks for Testing Products on AliExpress Express and Efficient Activation Methods
- Wish New Store Products Get No Traffic? Tips for Listing on the Platform
- How Do eBay Individual Sellers Craft High-Quality Product Pages? What Are the Applicable Techniques?
- How Do Third-Party Sellers in the U.S. Join Shein? Are the Requirements Strict?
- Standards and Requirements for AliExpress Gold Suppliers and Analysis of Their Advantages
- What Should Shopee Shopee Shop Owners Do Without Traffic? Is There Traffic Support for New Shops?
- Lazada Return Refund Seller Policy and Guide to Setting Up Return Address
- AliExpress Platform Activity Costs and Planning Plan
- How to Fix the Issue of Unable to View My Store on TEMU? How to Contact Customer Service?
- How to View Products for Sale on eBay? How to Check eBay Shipping Information?
- How to Predict Sales of Amazon New Products? How to Quickly Push New Products Listing?
- How Amazon Sellers Can Effectively Promote New Products? What Products Are Suitable for Beginners?
- How to Further Increase the Click-Through Rate of Shopee Product Images? What Are the Requirements for Shopee Main Images?
- How Do Lazada Newcomers Decorate Their Shops? How Much Are Lazada Shop Fees?
- Amazon Product Naming Rules and Store Name Lookup Method
- Can You Cancel After Registering for Lazada Promotions? What Are the Specific Activity Dates?
- How to Pay and Apply for Refund of TikTok Storefront Deposit?
- What Are the Third-Party Tools for AliExpress Full-Service? How to Apply Third-Party Tools for Full-Service?
- How Does Lazada Create Bestselling Ads? Is Large Investment Required?
Customer Reviews
Small *** Table
December 12, 2024The experience was very good. I was still struggling to compare it with other companies. I went to the site a few days ago and wanted to implement it as soon as possible. I didn't expect that everything exceeded my expectations. The company is very large, with several hundred square meters. The employees are also dedicated and responsible. There is also a wall of certificates. I placed an order on the spot. It turned out that I did not make a wrong choice. The company's service attitude is very good and professional. The person who contacted me explained various things in detail in advance. After placing the order, the follow-up was also very timely, and they took the initiative to report the progress to me. In short, I am very satisfied and recommend this company!
Lin *** e
December 18, 2024When I first consulted customer service, they recommended an agent to me. They were very professional and patient and provided excellent service. They answered my questions as they came in. This 2-to-1 service model is very thoughtful. I had a lot of questions that I didn’t understand, and it’s not easy to register a company in Hong Kong. Fortunately, I have you.
t *** 7
December 19, 2024I originally thought that they only did mainland business, but I didn’t expect that they had been doing Hong Kong business and were doing very well. After the on-site interview, I decided to ask them to arrange the registration of my Hong Kong company. They helped me complete it very quickly and provided all the necessary information. The efficiency was awesome. It turns out that professional things should be done by professionals.👍
b *** 5
December 16, 2024In order to register a company in Hong Kong, I compared many platforms and stores and finally chose this store. The merchant said that they have been operating offline for more than 10 years and are indeed an old team of corporate services. The efficiency is first-class, and the customer service is also very professional.