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What Are the Shopee Cross-Border Seller Policies?

ONEONEApr 24, 2025
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What Are the Cross-Border Seller Policies of Shopee?

As a leading e-commerce platform in Southeast Asia and Taiwan, Shopee has attracted significant attention from cross-border sellers in recent years. For merchants looking to enter this market, understanding the platform's cross-border seller policies is crucial. These policies not only determine whether sellers can smoothly join the platform but also directly impact the operational efficiency and market competitiveness of their stores.

What Are the Shopee Cross-Border Seller Policies?

According to the latest information released by Shopee, cross-border sellers must meet a series of conditions when applying for registration. First, sellers must have a valid business license and be able to provide relevant enterprise qualification certificates. Second, to ensure the quality and legality of products, all listed items must comply with the legal requirements of the target markets. For example, Shopee prohibits the sale of any products that infringe on intellectual property rights, and also strictly restricts the circulation of special categories such as hazardous goods and food. Cross-border sellers must also set reasonable shipping schemes to facilitate consumers in completing purchase processes.

In addition to the basic entry thresholds, Shopee provides various support services for cross-border sellers. For instance, the platform regularly hosts promotional events to help sellers enhance brand awareness and increase sales. Meanwhile, Shopee's logistics network covers multiple countries and regions, providing sellers with a one-stop cross-border delivery solution. Through collaboration with professional logistics partners, Shopee can effectively reduce transportation time and lower international logistics costs, thereby improving customer satisfaction.

It is worth noting that Shopee has clear requirements for after-sales service. Sellers need to promptly respond to inquiries or complaints from buyers, properly handle return and exchange requests, and ensure that product descriptions match the actual items. Violating these regulations may result in penalties or even account freezes. Sellers should attach great importance to the after-sales service phase, viewing it as an important part of maintaining brand image.

From recent news reports, Shopee is continuously optimizing its platform functions to attract more high-quality sellers. For example, at the beginning of this year, Shopee announced increased investment in emerging markets, particularly in strengthening localized operations in Vietnam, the Philippines, and other areas. At the same time, flexible marketing tools such as coupons and limited-time discounts have been introduced for small and medium-sized enterprises, helping them better expand their businesses.

In summary, Shopee's cross-border seller policies reflect the platform's emphasis on standardized management and long-term development. Whether newcomers or established enterprises looking to expand their scale, everyone can find a suitable development path from these policies. However, in practical operations, sellers still need to closely monitor policy changes and adjust strategies in a timely manner to stabilize their footing in this land full of opportunities.

Customer Reviews

Small *** Table
Small *** Table
December 12, 2024

The experience was very good. I was still struggling to compare it with other companies. I went to the site a few days ago and wanted to implement it as soon as possible. I didn't expect that everything exceeded my expectations. The company is very large, with several hundred square meters. The employees are also dedicated and responsible. There is also a wall of certificates. I placed an order on the spot. It turned out that I did not make a wrong choice. The company's service attitude is very good and professional. The person who contacted me explained various things in detail in advance. After placing the order, the follow-up was also very timely, and they took the initiative to report the progress to me. In short, I am very satisfied and recommend this company!

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Lin *** e
Lin *** e
December 18, 2024

When I first consulted customer service, they recommended an agent to me. They were very professional and patient and provided excellent service. They answered my questions as they came in. This 2-to-1 service model is very thoughtful. I had a lot of questions that I didn’t understand, and it’s not easy to register a company in Hong Kong. Fortunately, I have you.

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t *** 7
t *** 7
December 19, 2024

I originally thought that they only did mainland business, but I didn’t expect that they had been doing Hong Kong business and were doing very well. After the on-site interview, I decided to ask them to arrange the registration of my Hong Kong company. They helped me complete it very quickly and provided all the necessary information. The efficiency was awesome. It turns out that professional things should be done by professionals.👍

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b *** 5
b *** 5
December 16, 2024

In order to register a company in Hong Kong, I compared many platforms and stores and finally chose this store. The merchant said that they have been operating offline for more than 10 years and are indeed an old team of corporate services. The efficiency is first-class, and the customer service is also very professional.

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Hello, do you want to register?Bank account opening, tax compliance
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