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How Does the Detailed Onboarding Process of Temu Work?

ONEONEJun 26, 2025
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Temu Detailed Onboarding Process Analysis

Recently, with the continued popularity of cross-border e-commerce, many merchants have started to pay attention to the Temu platform. As a highly anticipated cross-border e-commerce platform, Temu has attracted the attention of many merchants with its unique advantages and excellent user experience. This article will provide a detailed introduction to the onboarding process of Temu, helping merchants better understand the platform and successfully join it.

1. Understand the Platform

First, merchants need to understand the basic information of the Temu platform. Temu is a cross-border e-commerce platform that focuses on low-price high-quality products, mainly targeting the domestic market, with young people as the main consumer group. The platform mainly sells various categories such as clothing, accessories, home goods, and cosmetics, providing consumers with a wide range of shopping choices.

2. Prepare Documents

Next, merchants need to prepare relevant documents to smoothly join the Temu platform. These include business license, ID card of the legal representative, contact information including phone number and email, store name, scope of business, etc. It is important to note that merchants need to ensure the authenticity and accuracy of the provided documents to pass the platform's review smoothly.

3. Fill in Onboarding Information

After preparing the necessary documents, merchants need to fill in the onboarding information, including company information, business philosophy, product details, etc. During this process, merchants should ensure the accuracy of the information so that the platform can better understand the merchant's business situation and product features. At the same time, merchants should follow the platform's relevant regulations and requirements to ensure the smooth progress of the onboarding process.

4. Review and Signing

After submitting all the documents, the platform will review the merchant. Once approved, the merchant will sign a cooperation agreement with the platform and officially join the Temu platform. During this process, the merchant needs to carefully read the relevant terms in the cooperation agreement to ensure they can accept and comply with all the provisions of the agreement.

5. Store Setup and Operations

After signing the agreement, the merchant will have their own store and begin the process of listing products and operations. During this period, the merchant needs to ensure that the quality and price of the products are competitive to attract more consumers. At the same time, the merchant also needs to pay attention to the platform's marketing activities and promotion channels to better promote their products and brand.

6. After-sales Service and Reviews

During the operation on the Temu platform, merchants need to attach importance to after-sales service and reviews. Timely resolve consumer issues and complaints to improve customer satisfaction and loyalty. At the same time, merchants should also pay attention to feedback and opinions in the reviews to continuously improve their business strategies and service quality.

Summary

The onboarding process of the Temu platform includes several stages understanding the platform, preparing documents, filling in onboarding information, review and signing, and store setup and operations. Merchants need to carefully read the relevant regulations and requirements to ensure they can complete the entire process smoothly and achieve successful onboarding. During the operation, merchants should focus on after-sales service and reviews to enhance their brand influence and business efficiency. In short, the Temu platform is a cross-border e-commerce platform worth paying attention to and joining, and merchants can achieve product sales and brand promotion through the platform.

Customer Reviews

Small *** Table
Small *** Table
December 12, 2024

The experience was very good. I was still struggling to compare it with other companies. I went to the site a few days ago and wanted to implement it as soon as possible. I didn't expect that everything exceeded my expectations. The company is very large, with several hundred square meters. The employees are also dedicated and responsible. There is also a wall of certificates. I placed an order on the spot. It turned out that I did not make a wrong choice. The company's service attitude is very good and professional. The person who contacted me explained various things in detail in advance. After placing the order, the follow-up was also very timely, and they took the initiative to report the progress to me. In short, I am very satisfied and recommend this company!

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Lin *** e
Lin *** e
December 18, 2024

When I first consulted customer service, they recommended an agent to me. They were very professional and patient and provided excellent service. They answered my questions as they came in. This 2-to-1 service model is very thoughtful. I had a lot of questions that I didn’t understand, and it’s not easy to register a company in Hong Kong. Fortunately, I have you.

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t *** 7
t *** 7
December 19, 2024

I originally thought that they only did mainland business, but I didn’t expect that they had been doing Hong Kong business and were doing very well. After the on-site interview, I decided to ask them to arrange the registration of my Hong Kong company. They helped me complete it very quickly and provided all the necessary information. The efficiency was awesome. It turns out that professional things should be done by professionals.👍

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b *** 5
b *** 5
December 16, 2024

In order to register a company in Hong Kong, I compared many platforms and stores and finally chose this store. The merchant said that they have been operating offline for more than 10 years and are indeed an old team of corporate services. The efficiency is first-class, and the customer service is also very professional.

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Hi, how can I help you?

I am Alan, a business consultant specializing in HK company registration, bank account opening, tax compliance and CBEC.

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