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Analysis of Risks and Operational Key Points for Collect-on-Delivery Service in International Express Delivery

ONEONEJun 19, 2025
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International Courier Collect-on-Delivery Service Risk Analysis and Key Operating Points

With the continuous acceleration of globalization, international courier services have become increasingly prosperous. However, for many consumers, the concept of international courier collect-on-delivery service remains relatively unfamiliar. This article will delve into the collect-on-delivery service in international courier delivery based on recent news reports, exploring the associated risks and key operating points.

Analysis of Risks and Operational Key Points for Collect-on-Delivery Service in International Express Delivery

I. What is International Courier Collect-on-Delivery Service?

Collect-on-delivery service refers to the fact that recipients only need to hand over the goods to the courier company without prepaying the freight. After the goods are delivered and confirmed by the recipient, the courier company will send an invoice and collect the freight from the recipient. This service model reduces the shopping threshold for consumers to some extent but also brings certain potential risks and issues.

II. Risks Associated with International Courier Collect-on-Delivery Service

1. Risk of Delay and Damaged Goods Due to the involvement of multiple stages in international courier delivery such as customs and transportation, delays or damage to goods may occur. If these issues arise, consumers may have to bear additional costs and time expenses.

2. Fraud Risk Some unscrupulous individuals may exploit the characteristics of the collect-on-delivery service for fraudulent activities. For instance, they might send counterfeit or empty packages, then demand extra fees from consumers under the pretext of collecting payment.

3. Privacy Leakage Risk Since international courier services involve cross-border transportation, consumers' personal information may face the risk of leakage. If the courier company manages poorly, consumers' privacy rights may be violated.

III. How to Operate International Courier Collect-on-Delivery Service?

1. Choose a Reputable Courier Company Selecting a courier company with good reputation and credibility is crucial to ensure service quality. Consumers can refer to industry evaluations and customer feedback to choose an appropriate courier company.

2. Understand Freight Payment Methods Before choosing the collect-on-delivery service, understand the freight payment methods and possible additional charges, such as customs duties and fuel surcharges.

3. Confirm Delivery Address Ensure the delivery address is accurate to facilitate smooth delivery. If the destination is remote or special, request detailed packaging suggestions from the courier company.

4. Keep Transaction Records Request transaction records and receipts from the courier company during transactions to protect oneself in case of disputes later.

IV. Conclusion

The collect-on-delivery service in international courier delivery provides convenience to consumers but also carries certain risks. When selecting and using this service, consumers should fully understand the related risks, choose reputable courier companies, and ensure accurate delivery addresses. At the same time, consumers should retain transaction records to protect their rights in case of disputes. It is hoped that the analysis in this article will provide useful reference for consumers when choosing international courier collect-on-delivery services.

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