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Ozon Store Domestic Seller Shipping Guide Detailed Explanation of Logistics Process and Key Points to Note

ONEONEJun 13, 2025
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Ozon Store Domestic Seller Shipping Guide Detailed Explanation of Logistics Process and Precautions

With the rapid development of e-commerce, an increasing number of domestic sellers are entering the cross-border market. As the largest e-commerce platform in Russia, Ozon has attracted much attention from sellers. This article will introduce you to the domestic seller shipping guide for the Ozon store, including a detailed explanation of the logistics process and precautions.

Ozon Store Domestic Seller Shipping Guide Detailed Explanation of Logistics Process and Key Points to Note

I. Logistics Process

1. Stock Preparation Sellers need to prepare goods according to their sales plan and ensure product quality.

2. Shipping Deliver the goods to the logistics company and confirm shipping information, including the name, quantity, weight, etc., of the goods.

3. Logistics Company Processing The logistics company will sort, pack, label, and handle the goods based on the order situation.

4. Delivery to Ozon Warehouse The logistics company will deliver the goods to the designated Ozon warehouse.

5. Ozon Handling and Delivery Ozon will arrange delivery to the buyer's hands based on the order situation.

II. Precautions

1. Logistics Costs Sellers need to understand the composition of logistics costs and choose suitable logistics methods based on sales conditions. It is recommended to use logistics companies with certain capacity and pay attention to changes in freight rates.

2. Goods Safety Sellers should ensure the safety of goods during transportation to avoid damage or loss. If there are delays or damages caused by the logistics company, they should communicate and resolve the issues promptly.

3. Order Processing Sellers need to pay attention to order situations, provide shipping information to the logistics company in a timely manner, and follow up on the logistics progress to ensure that goods are delivered on time.

4. After-sales Service In case of buyer complaints or returns, sellers should communicate and resolve issues with buyers in a timely manner and pay attention to the return process to ensure smooth returns.

5. Tax Issues Sellers need to understand the tax policies of their location to ensure compliant transportation of goods and avoid unnecessary tax disputes.

6. After-sales Service Terms Sellers should negotiate reasonable after-sales service terms with the Ozon platform to ensure their rights are not harmed.

7. Familiarize Yourself with Platform Rules Sellers need to understand the operational rules and policies of the Ozon platform, comply with relevant regulations, and ensure normal store operations.

Summary

This article provides a detailed introduction to the domestic seller shipping guide for the Ozon store, including the logistics process and precautions. Before shipping, sellers need to prepare goods, choose suitable logistics methods, and pay attention to changes in freight rates. After shipping, they need to pay attention to order situations, provide shipping information to logistics companies in a timely manner, and follow up on logistics progress. In case of buyer complaints or returns, they should communicate and resolve issues promptly. Sellers also need to understand local tax policies, familiarize themselves with platform rules, and ensure compliant transportation of goods and normal store operations. It is hoped that this article can provide some help for your successful store opening on the Ozon platform.

Customer Reviews

Small *** Table
Small *** Table
December 12, 2024

The experience was very good. I was still struggling to compare it with other companies. I went to the site a few days ago and wanted to implement it as soon as possible. I didn't expect that everything exceeded my expectations. The company is very large, with several hundred square meters. The employees are also dedicated and responsible. There is also a wall of certificates. I placed an order on the spot. It turned out that I did not make a wrong choice. The company's service attitude is very good and professional. The person who contacted me explained various things in detail in advance. After placing the order, the follow-up was also very timely, and they took the initiative to report the progress to me. In short, I am very satisfied and recommend this company!

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Lin *** e
Lin *** e
December 18, 2024

When I first consulted customer service, they recommended an agent to me. They were very professional and patient and provided excellent service. They answered my questions as they came in. This 2-to-1 service model is very thoughtful. I had a lot of questions that I didn’t understand, and it’s not easy to register a company in Hong Kong. Fortunately, I have you.

Lin *** e Comments Image 1
t *** 7
t *** 7
December 19, 2024

I originally thought that they only did mainland business, but I didn’t expect that they had been doing Hong Kong business and were doing very well. After the on-site interview, I decided to ask them to arrange the registration of my Hong Kong company. They helped me complete it very quickly and provided all the necessary information. The efficiency was awesome. It turns out that professional things should be done by professionals.👍

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b *** 5
b *** 5
December 16, 2024

In order to register a company in Hong Kong, I compared many platforms and stores and finally chose this store. The merchant said that they have been operating offline for more than 10 years and are indeed an old team of corporate services. The efficiency is first-class, and the customer service is also very professional.

b *** 5 Comments Image 1

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I am Alan, a business consultant specializing in HK company registration, bank account opening, tax compliance and CBEC.

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