A Comprehensive Guide to Filling and Setting Up Return Addresses on the AliExpress Platform

The Process of Filling in the Return Address on the AliExpress Platform

In recent years, as a globally leading cross-border e-commerce platform, AliExpress has attracted more and more Chinese sellers and buyers. However, during the transaction process, setting up the return address is an issue that cannot be ignored. This article will detail how to fill in the return address on the AliExpress platform and share the setup process.

I. Steps for Filling in the Return Address

1. Log in to the AliExpress platform and enter the Seller Center.

2. Locate the Order Management module and review orders that have been confirmed as received.

3. Find the order requiring modification of the return address and click on the order details.

4. In the order details page, locate the return address section and input the new return address.

5. After completing the entry, click the Save or Submit button to finish setting up the return address.

II. Detailed Explanation of the Setup Process

1. Understand the Importance of the Return Address The return address is the location that buyers must follow when returning items. Sellers need to ensure it is filled out correctly to avoid unnecessary disputes.

2. Log in to the AliExpress Platform Use either your seller account or buyer account to log in to the AliExpress platform and access the Seller Center or Buyer Center.

3. Manage Confirmed Orders Within the Order Management module, you can view confirmed receipt orders to find the orders that require changes to the return address.

4. Click on Order Details Once you’ve identified the order requiring a change, click on its details.

5. Modify the Return Address On the order details page, locate the return address field and fill in the new return address. Ensure that the address is accurate, detailed, and easy to locate.

6. Save or Submit After filling in the information, click the Save button to save the changes. If submission to the buyer for confirmation is required, click the Submit button.

7. Notify the Buyer If the buyer confirms the new return address, the seller should promptly update this information in the backend to ensure a smooth transaction.

When filling in the return address, ensure that it is accurate and error-free. If there are any questions, it is recommended to consult AliExpress customer service or relevant logistics companies. To improve transaction efficiency, it is suggested that sellers familiarize themselves with related logistics and return/exchange policies in advance to better communicate with buyers during the transaction process.

In conclusion, by following the above process and considerations, sellers can easily set up return addresses on the AliExpress platform. Properly setting up the return address not only helps increase the success rate of transactions but also provides buyers with a better shopping experience, thereby creating more opportunities for cooperation between both parties.