A Guide to Querying Policies and Violation Handling Methods on the AliExpress Platform

Guide to Querying Policies and Violation Handling Methods on the AliExpress Platform

With the rapid development of e-commerce, AliExpress, as a leading cross-border e-commerce platform globally, provides sellers with abundant resources and a vast market. To ensure fairness on the platform, AliExpress has established a series of policies and violation handling methods. To help sellers better understand and comply with the platform's rules, this article will provide a detailed introduction on how to query the policies and violation handling methods of the AliExpress platform.

I. How to Query AliExpress Platform Policies

1. Log in to the AliExpress platform and enter the Seller Center.

2. In the Seller Handbook or Policy and Regulations menu, you can find the latest policy documents released by the platform.

3. Carefully read the policy documents to ensure understanding of all requirements and standards set by the AliExpress platform.

II. How to Query Violation Handling Methods

1. Log in to the AliExpress platform and enter the Seller Center.

2. Under the Violation Handling section, you can view the handling methods formulated by the platform for different violations.

3. Understanding the violation handling methods helps sellers correct errors promptly and avoid unnecessary penalties.

III. How to Avoid Violation Behavior

1. Adhere to all regulations set by the AliExpress platform, including product descriptions, pricing, logistics, etc.

2. Ensure that products comply with the laws and standards of target markets to avoid penalties due to quality issues or false advertising.

3. Regularly check updates to platform policies to stay informed about new rules and ensure compliance with platform regulations.

IV. Common Violations and Consequences

1. False Shipping Leads to order cancellations and damage to reputation.

2. Delayed Shipping Affects buyer experience and may result in complaints and disputes.

3. Product Quality Issues Causes returns and complaints, affecting store reputation.

4. Pricing Violations May lead to product removal or account suspension.

5. Intellectual Property Infringement May result in complaints, product removal, account suspension, or other penalties.

To ensure smooth operation of the store and enhance credibility, sellers should always pay attention to changes in AliExpress platform policies, strictly abide by platform regulations, and avoid crossing any red lines. At the same time, when suspected violations occur, sellers should promptly appeal to the platform to protect their rights.

In conclusion, understanding and complying with the policies and violation handling methods of the AliExpress platform is a critical issue for every seller. With the guidance provided in this article, we believe you can better grasp the platform rules and achieve success on the AliExpress platform.