AliExpress's Rules on Punishment for False Shipment

Penalty Regulations for False Shipment on the AliExpress Platform

As one of the largest online trading platforms in the world, AliExpress has always been committed to providing a fair, just, and trustworthy trading environment for both sellers and buyers. However, during its development, the emergence of false shipment behavior has caused many troubles for both the platform and users. To maintain the good order of the platform and protect user rights, AliExpress has established corresponding penalty regulations for false shipment behavior.

Firstly, AliExpress has clearly defined and standardized the criteria for false shipment. False shipment refers to the seller failing to ship the goods within the agreed time after the order is generated or shipping goods that do not match the description in the order, resulting in disputes after the buyer receives the goods. The platform will evaluate and judge whether false shipment behavior exists based on the seller's delivery status and order fulfillment situation.

Once false shipment behavior is discovered, AliExpress will take the following corresponding penalty measures

1. Warning handling. The platform will warn the seller via email or text message, reminding them to correct their false shipment behavior.

2. Restricting account functions. The platform will suspend the seller's ability to list products and conduct transactions until they rectify the false shipment behavior.

3. Deducting credit points. Depending on the severity of the false shipment behavior, the platform will deduct the seller’s credit points, affecting their store reputation.

4. Fine handling. The platform will impose fines for false shipment behavior. These fines will be used to compensate affected buyers and publicly criticize and warn the seller.

5. Terminating cooperation. For sellers who repeatedly engage in false shipment behavior, the platform will consider terminating cooperation with them and issue public announcements to warn other sellers.

The penalty regulations for false shipment on the AliExpress platform are very strict, aiming to maintain the good order of the platform and protect user rights. As a seller, one should operate honestly, abide by the platform rules, ensure the authenticity and quality of the sold products, and earn buyers' trust and positive reviews. At the same time, the platform will continue to strengthen supervision and crack down harder on false shipment behavior to uphold the fair, honest image of the platform.

To improve sellers' awareness of honest operation, AliExpress regularly carries out promotional activities for honest operation, encouraging sellers to participate actively and establish a good corporate image. At the same time, the platform will also strengthen training and education for sellers to enhance their business capabilities and honesty awareness, ensuring they comply with platform regulations and provide users with high-quality products and services.

In conclusion, the penalty regulations for false shipment on the AliExpress platform are very strict, aiming to maintain the good order of the platform and protect user rights. As a seller, one should operate honestly, abide by the platform rules, and ensure the authenticity and quality of the sold products to earn buyers' trust and positive reviews. At the same time, the platform will continue to strengthen supervision and crack down harder on false shipment behavior to create a fair, honest, and secure trading environment for users.