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Common Reasons for Account Suspension on AliExpress and How to Handle Them

ONEONEJun 10, 2025
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Common Reasons for Account Bans on AliExpress and How to Address Them

In recent years, the number of users on the AliExpress platform has been growing continuously, but account bans have also become an issue. So, what are the common reasons for account bans on AliExpress, and how can we address them? This article will analyze the common causes of account bans on AliExpress and provide corresponding solutions based on recent news reports.

Common Reasons for Account Suspension on AliExpress and How to Handle Them

I. Improper Account Usage

1. Incorrect account information AliExpress requires users to provide accurate information, including company name, address, contact details, etc. If these details are incorrect, the platform may take appropriate measures.

2. Frequent changes to account information Frequent modifications to account information may be considered abnormal by the platform and trigger its risk control system.

3. False information Providing false information in account details, such as company size or business status, carries the risk of account bans if discovered by the platform.

Countermeasures

1. Ensure that account information is accurate and error-free. If there are any doubts, communicate with the platform promptly for resolution.

2. Avoid frequent changes to account information. If necessary, consult the platform beforehand.

3. Provide truthful and accurate information to avoid false information, which could compromise account security.

II. Violations of Transaction Rules

1. Fake transactions Engaging in large-scale fake orders to boost reputation or sales carries the risk of account bans if detected by the platform.

2. Fraudulent transactions Buyers exploiting loopholes in platform transactions for fraud, where sellers pay for goods but do not receive them or suffer damage to goods.

3. Failure to ship on time Sellers failing to ship on time or delaying shipments may be recorded by the platform and result in bans.

Countermeasures

1. Adhere to AliExpress's transaction rules and operate honestly without engaging in fake transactions.

2. Enhance awareness of risks and avoid transactions with high-risk buyers.

3. Ensure timely shipping and adhere to agreed times to avoid bans due to shipping issues.

III. Misuse of Marketing Tools

1. Overuse of marketing tools like flash sales and coupons Excessive or frequent use of these tools may trigger the platform's anti-cheating mechanisms, leading to account bans.

2. Unreasonable coupon denominations Coupons with either too small or too large denominations might be seen as unfair competitive practices by the platform.

Countermeasures

1. Use platform marketing tools appropriately and follow relevant regulations, avoiding excessive marketing.

2. Develop reasonable coupon strategies to prevent unfair competition.

3. Adjust marketing strategies promptly upon encountering platform restrictions or warnings to avoid further violations.

To prevent account bans on AliExpress, it is crucial to always pay attention to the platform’s rules and announcements, ensuring account safety. At the same time, remain vigilant against transaction violations and misuse of marketing tools. Upon discovering any anomalies, promptly communicate with the platform for resolution to prevent greater losses. It is hoped that this analysis and summary will prove helpful to all AliExpress users.

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I am Alan, a business consultant specializing in HK company registration, bank account opening, tax compliance and CBEC.

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