Wish Shipping Cost Calculation Method

Wish Shipping Fee Calculation Method

In recent years, the cross-border e-commerce platform Wish has become an increasingly popular choice for consumers. To better meet consumer needs, Wish has recently adjusted its shipping fee calculation method. This article will introduce you in detail to the new shipping fee calculation method of Wish based on recent news reports.

I. New Shipping Fee Calculation Method

1. Adjustment of Free Shipping Policy Wish will cancel the free shipping policy and instead calculate shipping fees based on order amount and weight. This means that consumers will need to bear the shipping costs themselves, but they can also enjoy more flexible shipping policies.

2. Shipping Fee Calculation Standard Wish will adopt a tiered shipping fee calculation standard, where consumers will need to pay different amounts of shipping fees based on the order amount and weight. Specifically, the higher the order amount, the higher the shipping fee; the heavier the weight, the higher the shipping fee.

3. Restrictions on Free Shipping In order to avoid malicious brushing behavior, Wish has set restrictions on orders with free shipping. Specifically, only orders that reach a certain amount and are within a certain weight range can enjoy free shipping.

II. Shipping Fee Discount Policies

1. Discount Policy for New Users For new users who shop for the first time on the Wish platform, the platform will provide a certain amount of free shipping. This discount policy aims to attract more new users to register and shop.

2. Discount Policy during Promotional Periods During promotional events, Wish will offer different shipping fee discounts depending on specific circumstances. For example, consumers can enjoy lower shipping fees if they place orders within a specific time frame.

III. Shipping Fee Appeal Process

If consumers have questions about the shipping fee calculation or believe that they have paid too high a shipping fee, they can follow the following process to appeal

1. Consumers can find the relevant appeal entry on the Wish platform, fill out the appeal information, including order number and reasons for appeal.

2. After submission, the Wish platform will review the appeal. If approved, the shipping fee paid by the consumer will be refunded to the account or recalculated according to the appeal result.

3. If consumers still have doubts about the review results, they can consult customer service and provide relevant evidence for further assistance.

The new shipping fee calculation method helps better reflect the actual situation and competitive landscape of the Wish platform. This change not only provides consumers with more choices and flexible shipping policies, but also effectively curbs the occurrence of malicious brushing behavior. For new users, the platform's discount policies can also better attract them to participate in shopping. Through the shipping fee appeal process, consumers can promptly resolve doubts and issues, enhancing their shopping experience. In the future, we look forward to Wish continuing to optimize its shipping fee calculation methods and related policies to bring consumers a more convenient and high-quality shopping experience.