Ozon Platform Payment Process and Operation Guide Quick Start Manual

Ozon Platform Payment Process and Operation Guide

As Russia's largest e-commerce platform, Ozon is attracting an increasing number of Chinese sellers to join. However, for those who are new to doing business on Ozon, how to carry out the payment operation may be a challenge. This article will provide you with a detailed introduction to Ozon’s payment process and operation guide, helping you complete the collection smoothly.

I. Payment Process

1. Confirm Order Completion

After your product is sold on Ozon, you need to confirm the order completion. At this time, the Ozon platform will send an email containing buyer information to your account. Please carefully verify the order information to ensure that the payment has been received in full.

2. Prepare Payment Information

After confirming the order completion, you need to provide the correct payment information to the Ozon platform. These include the bank account details, the name of the opening bank, and the SWIFT code. Ensure that your bank account has activated the cross-border transfer function.

3. Wait for Funds to Be Deposited

After providing the correct payment information, the Ozon platform will transfer the funds from the seller's account to the bank account you provided within a certain period. Please wait patiently for the funds to be credited.

4. Confirm Receipt of Payment

After the funds are credited, you need to confirm again that the order is completed and the payment is successfully received. At this point, you will receive another email containing confirmation information. Please make sure to verify the confirmation information to ensure that the funds have been successfully deposited.

II. Operation Guide

1. Log in to Your Ozon Account

First, log in to your Ozon account to view the sold items and confirm the status of order completion.

2. Contact Customer Service

If you encounter any problems during the payment process, contact Ozon customer service for help. They will provide you with professional guidance and services.

3. Verify Bank Account Information

Make sure the bank account information you provide is accurate. Any errors may result in additional waiting time for the funds to be credited or require you to re-provide the correct information.

4. Verify Confirmation Information

After receiving the confirmation email, make sure to verify the relevant information to ensure that the funds have been successfully credited. If you have any questions, please contact Ozon customer service promptly.

5. Key Points to Note

During the payment process, please comply with relevant laws, regulations, and policies to ensure the legality and compliance of the transaction. At the same time, pay attention to the latest policies released by the Ozon platform and related regulatory authorities to adjust your operations in a timely manner.

In summary, understanding and following the payment process and operation guidelines of the Ozon platform can help you complete the collection easily and successfully conduct business on Ozon. If you have any questions, feel free to contact Ozon customer service, who will be happy to assist you.