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Ozon Cross-Border Store Operation Guide

ONEONEMay 29, 2025
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Business InformationID: 47247
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Ozon Cross-Border E-commerce Store Opening Tutorial Easily Start Your Cross-Border E-commerce Journey

In recent years, the cross-border e-commerce industry has developed rapidly, providing endless business opportunities for many merchants. Ozon, as the largest e-commerce platform in Russia, has attracted numerous merchants to join. This article will provide you with a detailed introduction to the store opening process and precautions of the Ozon platform, helping you easily start your cross-border e-commerce journey.

Ozon Cross-Border Store Operation Guide

I. Preparations

1. Understand the Ozon Platform Before joining, it is recommended that you first understand the relevant policies, fee standards, and operating rules of the Ozon platform. You can visit the official website or consult customer service personnel to obtain detailed information.

2. Prepare Qualifications According to Ozon's requirements, merchants need to have relevant qualifications, such as a business license and tax registration certificate. Please ensure that the qualifications are legal and valid, and meet the platform requirements.

3. Build a Team Cross-border e-commerce requires an efficient team to operate, including customer service, operations, logistics, and other personnel. Ensure that team members possess relevant professional knowledge to smoothly carry out business operations.

II. Store Opening Process

1. Register an Account Visit the Ozon official website, click on the registration button, fill in the relevant information, and complete the registration. Ensure that the information is accurate and error-free.

2. Fill in Company Information Complete the company information, including the company name, address, contact details, etc. Ensure that the information is accurate to avoid affecting the subsequent review process.

3. Submit for Review After completing the company information, wait for the platform to review. The review period is usually 3-5 working days.

4. Open Your Store After passing the review, you will receive an invitation to open a store. Follow the prompts to complete the store information, add products, and officially open your store.

III. Precautions

1. Selection Strategy When selecting products, pay attention to market trends, consumer needs, and competitor situations to ensure that the product has a competitive edge.

2. Optimize Product Descriptions To increase product visibility, ensure that product descriptions are detailed and truthful, and images are clear and aesthetically pleasing. Keywords can also be used to optimize product search rankings.

3. Logistics and Delivery Choose reliable logistics services and cooperate with Ozon to ensure timely delivery of products. It is recommended to use reliable international courier companies or third-party logistics services to ensure product quality and customer satisfaction.

4. After-sales Service To improve customer experience, ensure that you provide high-quality after-sales service. Address any issues promptly by communicating with customers to build good customer relationships.

5. Comply with Laws and Regulations Be sure to comply with Ozon's and related national laws and regulations, avoiding any violations.

In conclusion, the Ozon platform provides cross-border merchants with broad development space. Through this introduction, we believe you already have a clear understanding of how to join Ozon. Wishing you success on the Ozon platform! If you have any questions, please consult Ozon customer service personnel.

Customer Reviews

Small *** Table
Small *** Table
December 12, 2024

The experience was very good. I was still struggling to compare it with other companies. I went to the site a few days ago and wanted to implement it as soon as possible. I didn't expect that everything exceeded my expectations. The company is very large, with several hundred square meters. The employees are also dedicated and responsible. There is also a wall of certificates. I placed an order on the spot. It turned out that I did not make a wrong choice. The company's service attitude is very good and professional. The person who contacted me explained various things in detail in advance. After placing the order, the follow-up was also very timely, and they took the initiative to report the progress to me. In short, I am very satisfied and recommend this company!

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Lin *** e
Lin *** e
December 18, 2024

When I first consulted customer service, they recommended an agent to me. They were very professional and patient and provided excellent service. They answered my questions as they came in. This 2-to-1 service model is very thoughtful. I had a lot of questions that I didn’t understand, and it’s not easy to register a company in Hong Kong. Fortunately, I have you.

Lin *** e Comments Image 1
t *** 7
t *** 7
December 19, 2024

I originally thought that they only did mainland business, but I didn’t expect that they had been doing Hong Kong business and were doing very well. After the on-site interview, I decided to ask them to arrange the registration of my Hong Kong company. They helped me complete it very quickly and provided all the necessary information. The efficiency was awesome. It turns out that professional things should be done by professionals.👍

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b *** 5
b *** 5
December 16, 2024

In order to register a company in Hong Kong, I compared many platforms and stores and finally chose this store. The merchant said that they have been operating offline for more than 10 years and are indeed an old team of corporate services. The efficiency is first-class, and the customer service is also very professional.

b *** 5 Comments Image 1

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