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AliExpress Self-Operated Store Timing of Early Payment Arrival Refund of Deposit 10,000 Yuan

ONEONEMay 27, 2025
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How Long Does It Take for Prepaid Collection on AliExpress Self-operated Stores to Be Credited? Is the 10,000 RMB Deposit Refundable?

In the field of cross-border e-commerce, AliExpress, as one of the world-renowned e-commerce platforms, has attracted a large number of Chinese merchants to join in. For many small and medium-sized sellers, how to efficiently manage cash flow is a key link to operational success. Recently, some sellers have consulted about the specific time for prepaid collection on AliExpress self-operated stores and the related issues of deposit refunds. This article will provide a detailed interpretation by combining practical cases and platform rules.

AliExpress Self-Operated Store Timing of Early Payment Arrival Refund of Deposit 10,000 Yuan

Firstly, regarding the question of how long it takes for prepaid collection on AliExpress self-operated stores to be credited, we need to start with the platform's payment settlement mechanism. According to official announcements, in order to enhance user experience and help merchants alleviate financial pressure, AliExpress has launched various flexible solutions for cash flow. Among them, the prepaid collection service allows qualified stores to apply for immediate access to part of the unsettled payment. Usually, if the application process is error-free and all materials are complete, the funds generally arrive at the seller's designated account within 3 to 5 working days. However, the exact time may still be affected by factors such as bank processing speed and holidays. For example, during a promotional event earlier this year, a clothing brand successfully shortened its capital turnover cycle through the prepaid collection function, enabling it to quickly purchase inventory for the next season.

However, it should be noted that not all sellers can enjoy this convenience. AliExpress stipulates that only high-quality stores meeting certain conditions, such as good credit ratings and normal transaction records, are eligible. Currency conversion in different countries or regions may also incur additional fees. Therefore, it is recommended that sellers carefully read the relevant terms before using this function and confirm the details with customer service.

Secondly, regarding the question of whether the 10,000 RMB deposit is refundable, we need to refer to AliExpress' deposit policy. According to current regulations, when a seller decides to exit the platform, as long as there is no violation of contractual agreements and all clearance work is completed according to requirements, the deposit is generally fully refundable in principle. However, it should be noted that under certain special circumstances, such as increased customer complaints due to violations or damage to brand image, a corresponding proportion or even the entire deposit may be deducted as compensation. Additionally, from an actual operational perspective, due to the involvement of inter-departmental review processes, the entire refund process may take longer, usually requiring around 1 to 3 months to complete.

To better understand the above situations, we can recall a typical case from last December an electronic products retailer had its account automatically frozen due to long-term non-update of product catalogs. Although its subsequent remedial measures were appropriate and passed the re-examination, due to accumulated arrears during the delayed response period, it ultimately received only about 70% of the deposit refund. This incident reminds us that even during normal exits, any risk behavior that may result in deductions should be avoided as much as possible.

In summary, whether it is prepaid collection or deposit refund, AliExpress provides relatively complete solutions. However, while enjoying convenient services, sellers also need to fully understand their rights and obligations. In the future, with changes in the cross-border trade environment and technological advancements, it is believed that AliExpress will launch more innovative measures to support the development of small and medium-sized enterprises. For entrepreneurs who intend to join or continue to focus on this field, continuously paying attention to platform dynamics and timely adjusting strategies is undoubtedly an important step.

Customer Reviews

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Small *** Table
December 12, 2024

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December 19, 2024

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b *** 5
b *** 5
December 16, 2024

In order to register a company in Hong Kong, I compared many platforms and stores and finally chose this store. The merchant said that they have been operating offline for more than 10 years and are indeed an old team of corporate services. The efficiency is first-class, and the customer service is also very professional.

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