How Do Shopee New Sellers Ship Orders Correctly After Sale?

How Do Shopee New Sellers Ship Their Orders? How to Ship After an Order is Placed on Shopee?

On the cross-border e-commerce platform Shopee, handling orders and shipping correctly is a very important part for new sellers. As an e-commerce platform covering Southeast Asia and Taiwan, Shopee has a large user base. Mastering the correct shipping process not only improves the buyer's shopping experience but also helps sellers accumulate good reputation, laying a solid foundation for future business development.

Firstly, after receiving an order on the Shopee store, new sellers need to log in to the Shopee backend management system to view specific order details. In this interface, you can see key data such as buyer information, purchased items, and estimated delivery time. Usually, Shopee requires sellers to confirm and prepare for shipment within 24 hours of receiving the order. If this is not done within the time limit, the system may automatically cancel the order and have a negative impact on the seller. Timely response is the first step.

Next, sellers need to choose an appropriate logistics method to complete the goods transportation. Shopee provides two main logistics solutions one is self-arranged shipping by the seller, known as the self-shipping model; the other is unified delivery through Shopee's official logistics service, SLS Shopee Logistics Service. For new sellers, the self-shipping model may be more common because it is relatively simple and cost-effective. However, with the growth of business volume, more and more sellers tend to use the SLS service because it can provide more efficient delivery speed and higher customer satisfaction.

After choosing the logistics method, the next step is the actual shipping operation. If using the self-shipping method, the seller needs to carefully verify the quantity and quality of the goods according to the order to ensure there are no errors before packaging. During packaging, durable materials should be selected, and clear and accurate address labels should be attached to avoid damage or loss due to improper packaging. Extra care should be taken when filling out the courier receipt to ensure all information is correct, avoiding unnecessary trouble.

At the same time, regardless of which logistics form is used, sellers must comply with Shopee's regulations regarding shipping timeliness. Generally speaking, from the day the order is generated, ordinary orders should be completed within 72 hours of collection and tracking numbers uploaded; for special categories of goods, shorter time limits may apply. Once these steps are completed, remember to hand over the package to the carrier as soon as possible and keep track of changes in the logistics status.

It is worth noting that maintaining good communication with buyers throughout the shipping process is equally crucial. If delays or other issues arise due to certain reasons, contact the buyer promptly to explain the situation and seek their understanding and support. This not only reduces the probability of disputes but also helps maintain long-term cooperative relationships.

Finally, to better adapt to market changes and improve competitiveness, new sellers are advised to regularly pay attention to industry trends and related news. For example, recent reports indicate that with the gradual control of the pandemic, the e-commerce market size in Southeast Asia continues to expand, providing broad development space for more newcomers. Meanwhile, professionals point out that optimizing the user experience will become one of the core competitive factors in the future. Whether from the perspective of improving service quality or reducing operating costs, in-depth research into market demand is very necessary.

In summary, for new sellers who are just starting out on Shopee, mastering the shipping process, planning logistics strategies reasonably, and paying attention to detail management are essential tasks. Only by constantly learning and progressing can they stand firm in this field full of opportunities and challenges and achieve sustainable development.