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Common Deception Tactics in Cross-Border E-commerce and Risk Prevention Strategies

ONEONEMay 23, 2025
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What Are the Common Scams in Cross-border E-commerce? How to Improve Awareness and Prevent Fraud Risks

With the development of Internet technology and globalization, cross-border e-commerce has become an indispensable part of people's lives. Whether it is purchasing overseas goods or engaging in cross-border investment, cross-border e-commerce provides consumers with great convenience. However, while enjoying these conveniences, there are also unscrupulous individuals who take advantage of this platform to carry out fraud. To protect personal property safety, we must understand the common scams in cross-border e-commerce and take effective preventive measures.

Firstly, fake websites are one of the most common scam methods. Some unscrupulous individuals will create fake websites that look extremely similar to legitimate cross-border e-commerce platforms, confusing consumers with carefully designed interfaces. For example, media reports have covered a case where a criminal gang mimicked a well-known cross-border e-commerce platform to set up a seemingly legal shopping website, luring consumers to input personal information and payment passwords. Only after victims completed the transaction did they realize they had been scammed, and the so-called products were never received. When using cross-border e-commerce services, be sure to carefully verify whether the URL is correct, avoiding clicking on links of unknown origin or downloading unreliable applications.

Secondly, impersonating customer service for fraud is another common method. Unscrupulous individuals usually steal merchant accounts or forge customer service identities, sending fraudulent emails or text messages to buyers, claiming that there are problems with the order requiring a refund or re-payment. Once buyers follow the instructions, they may transfer funds into the scammers' accounts. According to statistics from a certain e-commerce platform, cases of this type have been on the rise in recent years, with many victims losing money due to trusting the other party's identity. In response to this, we should remain highly vigilant, and when encountering such situations, directly contact official customer service to verify the authenticity of the information.

Low-price temptations are also commonly used tricks by scammers. They will post advertisements for ultra-low-priced goods on social networks, attracting consumer attention. After buyers place an order, they find that the actual product received is of poor quality, malfunctioning, or even non-existent. Such actions not only harm consumer rights but also disrupt the normal market order. When faced with overly low prices, do not act impulsively, but compare multiple sources and choose reputable merchants.

Finally, cross-border logistics fraud should not be overlooked. Some unscrupulous individuals will take advantage of vulnerabilities in the courier tracking system to create false logistics records, making buyers believe that the goods are in transit. In reality, these packages will never reach their destination. To avoid such situations, it is recommended that consumers check merchant reviews before placing orders and cooperate with service providers with good reputations. At the same time, when signing for packages, carefully check if the outer packaging is intact and ensure that the purchased items meet expectations.

In conclusion, although cross-border e-commerce brings many conveniences, there are still certain security risks. As ordinary users, we need to enhance our awareness of self-protection, learn to identify various scamming methods, and reduce the probability of risks occurring at the source. Only in this way can we truly enjoy the benefits and fun brought by cross-border e-commerce.

Customer Reviews

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