Required Documents for Registering a PingPong Account

What Documents Are Required to Register a PingPong Account?

In today's rapidly developing cross-border e-commerce industry, choosing a reliable payment platform is crucial for merchants. As a company specializing in cross-border payment services, PingPong provides convenient and efficient payment solutions to numerous cross-border e-commerce businesses worldwide. However, to smoothly open a PingPong account, understanding and preparing the necessary documents is an essential first step.

Firstly, you need to prepare valid identity proof documents. Generally, individual users need to provide scans or photos of both sides of their ID card; while corporate users need to provide copies of the business license and the identity proof materials of the legal representative. These documents are not only used to verify your true identity but also serve as important evidence for the platform to ensure the legality and compliance of transactions. For instance, according to the latest provisions of the E-commerce Law released in 2025, all individuals and enterprises engaged in cross-border e-commerce must comply with strict real-name requirements, making it particularly important to prepare relevant documents.

Secondly, it is indispensable to prepare bank account information during the registration process. Both individual and corporate users need to provide bank account information consistent with their name/company name. This step aims to facilitate accurate fund settlement by transferring payments into your account later on. It should be noted that when filling out banking information, please ensure that all information provided is completely correct, otherwise it may lead to failed transfers and even additional fees. Considering that exchange rate fluctuations may affect profits, it is recommended to compare the handling fees and service quality of different banks beforehand, thus choosing the most suitable partner for cooperation.

In addition to the above two basic requirements, there may be a need to supplement other auxiliary materials in some cases. For example, if you want to use PingPong for multi-currency collection, you need to submit additional information such as SWIFT codes required for international transfers; for beginner sellers, you can consider uploading screenshots of recent order records as supplementary proof to increase the chance of approval. Moreover, with the increasing strictness of global anti-money laundering regulations in recent years, users from certain countries or regions may also need to cooperate in completing the KYC Know Your Customer process, i.e., providing more information about their own business operations and financial status to the platform.

Finally, it is worth mentioning that maintaining patience and attention to detail throughout the registration process is equally important. Since PingPong will conduct a comprehensive review of each applicant, the time from submitting the documents to final approval usually requires a certain period. During this time, please make sure to keep an eye on email notifications and timely supplement missing items according to instructions. At the same time, you can log in to the official website to view the FAQ page to obtain more practical tips and suggestions.

In summary, registering a PingPong account may seem simple at first glance, but it actually involves multiple aspects of work. Only by making full preparations in advance can you maximize the success rate and enjoy a smoother service experience. It is hoped that this article can provide clear guidance for users, helping everyone easily embark on a new chapter of cross-border trade!