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Who Bears the Cost of TEMU Last-Mile Delivery?

ONEONEMay 16, 2025
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Who Should Pay for Temu's Last-Mile Delivery Fees?

In the field of cross-border e-commerce, last-mile delivery fees are an unavoidable topic. As a rapidly rising e-commerce platform in recent years, Temu has attracted a large number of consumers with its highly competitive prices and rich variety of products. However, while enjoying low prices and convenience, many users have also focused on the issue of who should bear the cost of last-mile delivery. So, who exactly should pay this fee?

Who Bears the Cost of TEMU Last-Mile Delivery?

First, we need to clarify what last-mile delivery fees are. Simply put, they refer to the transportation costs from the logistics center or warehouse to the final delivery address. For e-commerce platforms, this part of the cost is often the most uncontrollable link in the entire supply chain, as it involves specific geographical locations, traffic conditions, and the actual operational challenges of the last mile.

According to relevant media reports, when entering international markets, Temu adopted flexible and diverse logistics strategies. For example, in some countries and regions, the platform cooperates with local third-party logistics companies to share resources and reduce operating costs; while in other markets, it may choose to build its own logistics network to ensure service quality. This diversified layout undoubtedly increases management complexity and also poses new challenges for the allocation of last-mile delivery fees.

Theoretically speaking, last-mile delivery fees can be borne by sellers, buyers, or shared by both parties. The specific model adopted depends on various factors, including but not limited to product categories, sales scale, market competition, and policy regulations. For instance, in some highly competitive markets, to attract new customers and maintain market share, sellers may take the initiative to cover these costs; in other cases, if buyers are willing to pay for faster services, they may become the main contributors.

It is worth noting that as consumers' demands for shopping experiences continue to rise, more people are inclined to choose merchants that offer free delivery or even same-day delivery. This not only reflects people's pursuit of convenience but also, to some extent, drives the industry toward greater transparency and fairness. How to reasonably allocate last-mile delivery fees not only affects a company’s profitability but also directly impacts the quality of user experience.

Technological advancements also provide more possibilities for solving this problem. For example, intelligent routing systems based on big data analysis can help optimize delivery routes, reducing unnecessary expenses; the application of blockchain technology could enhance the transparency of the entire process, allowing all parties to clearly understand the details behind each transaction. These innovative measures will undoubtedly have a profound impact on the future development of e-commerce.

In conclusion, there is no fixed answer to the question of who should pay for Temu's last-mile delivery fees. It requires balancing considerations based on actual circumstances and continuously adjusting strategies as market environments change. Regardless, we hope to see a situation where companies can achieve sustainable development while meeting consumer needs. After all, only when both sides are balanced can true win-win results be achieved.

Customer Reviews

Small *** Table
Small *** Table
December 12, 2024

The experience was very good. I was still struggling to compare it with other companies. I went to the site a few days ago and wanted to implement it as soon as possible. I didn't expect that everything exceeded my expectations. The company is very large, with several hundred square meters. The employees are also dedicated and responsible. There is also a wall of certificates. I placed an order on the spot. It turned out that I did not make a wrong choice. The company's service attitude is very good and professional. The person who contacted me explained various things in detail in advance. After placing the order, the follow-up was also very timely, and they took the initiative to report the progress to me. In short, I am very satisfied and recommend this company!

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Lin *** e
Lin *** e
December 18, 2024

When I first consulted customer service, they recommended an agent to me. They were very professional and patient and provided excellent service. They answered my questions as they came in. This 2-to-1 service model is very thoughtful. I had a lot of questions that I didn’t understand, and it’s not easy to register a company in Hong Kong. Fortunately, I have you.

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t *** 7
t *** 7
December 19, 2024

I originally thought that they only did mainland business, but I didn’t expect that they had been doing Hong Kong business and were doing very well. After the on-site interview, I decided to ask them to arrange the registration of my Hong Kong company. They helped me complete it very quickly and provided all the necessary information. The efficiency was awesome. It turns out that professional things should be done by professionals.👍

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b *** 5
b *** 5
December 16, 2024

In order to register a company in Hong Kong, I compared many platforms and stores and finally chose this store. The merchant said that they have been operating offline for more than 10 years and are indeed an old team of corporate services. The efficiency is first-class, and the customer service is also very professional.

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