Top 10 Ranking of European Last-Mile Service Brands

Top 10 European Last-Mile Service Providers

In today's thriving cross-border e-commerce industry, the importance of last-mile delivery, as the final link in the logistics chain, is self-evident. It directly affects consumers' shopping experiences and businesses' brand images. In particular, in Europe, a region with a complex market and diverse demands, choosing the right last-mile service provider is crucial. This article will summarize the top performers among European last-mile service providers based on the latest industry trends and relevant reports.

DHL Parcel, one of the most renowned logistics brands in Europe, is known for its extensive network coverage and efficient delivery services. According to DHL Group’s second quarter 2025 financial report, the company's operations in Europe continued to show strong growth momentum, particularly excelling in core markets such as Germany and France. DHL’s customized solutions cater to the diverse needs of different customers, from standard express delivery to next-day delivery services and cross-border package handling, showcasing its outstanding service capabilities.

UPS Supply Chain Solutions also ranks among the top last-mile service providers in Europe. UPS has continuously optimized its logistics infrastructure and technological platforms, enhancing both delivery efficiency and customer relationship management. For instance, earlier this year, UPS launched a new feature called UPS MyChoice, which allows consumers to flexibly adjust their delivery times and locations, significantly improving user experience. UPS is also actively expanding green initiatives to reduce carbon emissions, aligning with the global trend towards sustainable development.

FedEx Europe, leveraging its strong international background, holds an important position in the European market. FedEx not only boasts an advanced intelligent sorting system supported by information technology but also maintains tight cooperative relationships globally. Recently, FedEx announced plans to increase investment in the European market over the coming years, including setting up additional regional hubs and upgrading existing facilities. These measures will undoubtedly further solidify its leading position in the European last-mile service sector.

GLS Group, a regional courier company headquartered in Austria, has rapidly risen to become a highly influential last-mile service provider across Europe in recent years. GLS focuses on providing cost-effective and reliable local delivery services while placing particular emphasis on improving the quality of end-delivery processes. Media reports indicate that GLS recently successfully acquired a local delivery company in Spain, aiming to expand its market share in southern Europe further.

DPD Group is another force to be reckoned with in Europe. As a multinational logistics company headquartered in Luxembourg, DPD has won numerous loyal users thanks to its convenient network layout and high-quality customer service. DPD’s Pickup parcel lockers network spans all over Europe, offering flexible options for customers who cannot receive packages promptly. Additionally, DPD offers various value-added services, such as cash-on-delivery and return management, helping businesses streamline their operational processes and reduce risks.

Hermes UK, a last-mile service provider specializing in the British market, has enhanced its competitiveness through a series of innovative measures in recent years. For example, Hermes developed a mobile application that enables customers to track order statuses anytime and anywhere while selecting the best delivery methods. Hermes also strongly promotes environmental protection concepts, prioritizing recyclable or biodegradable packaging materials in its choices.

TNT Express, despite being integrated into FedEx, still retains certain influence in Europe. TNT excels at using its technical advantages to provide customers with precise time schedules and end-to-end visual tracking services. Especially in handling bulk cargo transportation, TNT has accumulated rich experience and formed unique competitive advantages.

Royal Mail Group, one of the oldest postal enterprises in the UK, has been exploring digital transformation in recent years. Royal Mail not only maintains the stable development of traditional letters and small packages but also achieves remarkable progress in the e-commerce package sector. To cope with increasingly fierce market competition, Royal Mail has increased investments in automation equipment and introduced more intelligent technologies to enhance operational efficiency.

Yodel, a native courier company specializing in the UK market, has gained widespread acclaim in recent years due to its fast response capability and cost-effective services. Yodel places special emphasis on personalized services, such as seasonal promotional activities for specific holidays and additional care measures for groups like the elderly. These efforts have established a good brand image for Yodel among UK consumers.

Lastly, it is worth mentioning Amazon Logistics, the self-operated logistics department under Amazon, whose performance in the European market deserves attention. Amazon Logistics leverages the vast platform resources of Amazon to achieve efficient product distribution and precise inventory management. With Amazon continuing to expand its European warehousing network, Amazon Logistics is expected to become an increasingly significant force in the future.

In conclusion, these ten European last-mile service providers each have their own characteristics and play vital roles in their respective fields. Whether pursuing speed or focusing on cost control, companies can find the most suitable partners based on their actual circumstances. Of course, as the e-commerce industry continues to develop, these service providers need to continuously innovate to adapt to new market demands; only then can they maintain long-term competitive advantages.