How to Easily Apply for the Full Process Guide from Dongguan to Hong Kong

How to Easily Apply for the Dongguan-Hong Kong Guanxiang Card A Comprehensive Guide

With the rapid development of the Guangdong-Hong Kong-Macao Greater Bay Area, transportation convenience has become one of the key factors driving regional integration. As an important means of transport connecting Dongguan and Hong Kong, the Guanxiang Card provides residents with convenient cross-border travel options. However, for first-time users, how to quickly and smoothly complete the application process may be a challenge. This article will provide you with a detailed guide on how to apply for the Guanxiang Card, combining relevant news and practical tips to help you master the process easily.

The Guanxiang Card is a cross-border stored-value card service launched by MTR Corporation, mainly used for riding the Guangzhou-Shenzhen-Hong Kong High-Speed Railway and some cross-border bus routes. Passengers holding the Guanxiang Card can enjoy advantages such as quick entry and convenient payment, significantly saving time costs. In recent years, with the increasing frequency of personnel movement within the Greater Bay Area, the demand for the Guanxiang Card has continued to grow. According to the latest data, in the first half of 2025 alone, the number of uses of the Guanxiang Card exceeded one million, highlighting its importance in cross-border travel.

Step 1 Understand the Application Requirements

First, applying for the Guanxiang Card is not complicated but requires meeting certain conditions. Applicants must be at least 16 years old and hold valid identification documents such as an ID card or Mainland Travel Permit for Hong Kong and Macao Residents. Each applicant can only apply for one Guanxiang Card and needs to provide a phone number for account activation. It should be noted that if your phone number is provided by a virtual operator, it may not be possible to complete the binding operation. Before applying, please ensure that the phone number being used meets the requirements.

Step 2 Choose the Application Method

There are two channels available for applying for the Guanxiang Card online and offline. For online applications, users can submit their information through the official website or WeChat official account of MTR Corporation. The advantage of this method is that there is no need to personally visit a business outlet; it can be done anytime and anywhere. For example, recent reports have mentioned that a white-collar worker working in Shenzhen successfully applied for the Guanxiang Card via a WeChat mini-program, completing the entire process in just 5 minutes. Offline applications are suitable for those unfamiliar with online operations, who can choose to apply in person at designated MTR customer service centers or cooperative bank branches.

Step 3 Prepare Necessary Materials

Whether applying online or offline, the following basic materials are required original ID card, phone number, and a bank card for prepaying fees. Special attention should be paid to the fact that the account type of the bank card must support RMB settlement functions. If you choose to apply online, you also need to register a MTR account in advance and upload a photo of your ID; for offline applications, you need to bring paper documents for on-site review. To improve efficiency, it is recommended to download and fill out the Guanxiang Card application form in advance to avoid delays caused by incomplete information.

Step 4 Pay the Initial Amount

The Guanxiang Card is a stored-value card, so a certain amount must be prepaid as initial funds when applying for the first time. Currently, the minimum recharge amount for the Guanxiang Card is 200 RMB, and the specific amount can be freely set according to personal needs. It should be noted that MTR Corporation has set upper limits for each transaction, with a single recharge not exceeding 5000 RMB. Additionally, balances in the Guanxiang Card do not earn interest, so it is suggested to plan consumption reasonably to avoid unnecessary waste.

Step 5 Activation and Binding

After completing the above steps, the next step is activation and binding. For online applicants, simply follow the prompts to input the verification code and pass real-name authentication to activate the account; for offline applicants, related settings must be completed under staff guidance. Additionally, after activation, the Guanxiang Card needs to be bound to a phone number to receive dynamic passwords or other notifications. During this process, users should ensure a stable network environment to prevent issues like lag from affecting progress.

Step 6 Collect the Physical Card

The final step is to collect the physical card. For online applications, the card will be mailed to the reserved address, usually arriving within 7-10 working days; for offline applications, the card can be collected directly from the window. When collecting, carefully check whether the personal information is accurate and properly store the card and related documents.

In summary, although applying for the Guanxiang Card seems cumbersome, as long as the steps are followed systematically, the entire process can be completed smoothly. With the continuous improvement of the Guanxiang Card's functions and the enhancement of service quality, it is believed that more and more citizens will choose this convenient cross-border travel tool in the future. It is hoped that the strategies provided in this article can help everyone avoid unnecessary trouble and enjoy the convenience brought by the Guanxiang Card as soon as possible!