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eBay's Policy on Prohibited and Restricted Items Explained

ONEONEMay 03, 2025
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What Are eBay's Prohibited and Restricted Sales Policies?

As one of the largest online trading platforms in the world, eBay's core mission is to provide a safe and fair trading environment for both buyers and sellers. To ensure this goal is achieved, eBay has established strict prohibited and restricted sales policies. These policies not only cover legal requirements but also take into account moral and social responsibilities, aiming to protect consumer rights and maintain platform order.

eBay's Policy on Prohibited and Restricted Items Explained

According to eBay's latest official policy releases, prohibited and restricted items mainly fall into several major categories. First and foremost, any counterfeit or substandard goods are strictly forbidden. This includes but is not limited to imitation branded products, unauthorized copyright or trademark items, etc. For instance, at the beginning of 2025, eBay collaborated with multiple well-known brands to carry out a large-scale anti-counterfeit operation, successfully removing thousands of fake electronic products and luxury items such as Apple earphones and LV handbags. This move fully demonstrates eBay's emphasis on intellectual property protection.

Secondly, health and safety-related goods are given special attention. For example, unapproved medicines, medical devices, and products that may cause harm to people are all listed as banned items. Taking children's toys as an example, if a certain toy has not passed international safety standards certification, even if it is inexpensive, it cannot be sold on eBay. This practice can not only avoid potential legal risks but also effectively reduce consumer complaints caused by quality issues.

Moreover, certain sensitive topics are also subject to restrictions. This includes but is not limited to violent images, hate speech, and inappropriate displays of adult products. In 2025, eBay updated its sales guidelines for adult products, requiring all relevant merchants to submit detailed qualification certificates and only purchase and sell through designated channels. This move aims to prevent illegal organizations from using the platform to spread misinformation and also helps relevant departments better monitor market dynamics.

Environmental protection is another direction that eBay has focused on in recent years. For those goods that may pose a threat to the ecological environment, such as endangered wildlife products and lead batteries, eBay has adopted more stringent control measures. Especially against the backdrop of increasingly frequent cross-border e-commerce, how to balance the convenience of international trade and environmental protection has become a major challenge. To this end, eBay actively cooperates with environmental protection agencies in various countries to jointly formulate more scientific and reasonable access thresholds.

It is worth noting that with the development of technology, digital assets have gradually become new economic hotspots. However, virtual currency transactions, phishing tools, and other forms of cybercrime tools are also included on the prohibited list. For example, recent media reports indicated that some criminals attempted to sell Bitcoin mining equipment via the eBay platform but were eventually banned due to violating relevant regulations. This shows that eBay always keeps pace with the times and continuously adjusts and improves its management mechanisms.

Of course, in addition to these hard-and-fast rules, eBay also encourages sellers to comply with community guidelines and respect feedback from other users. This means that even if a product is not explicitly listed as a prohibited item, it may still face penalties if there are fraudulent behaviors or disruptions to market order. Sellers need to remain vigilant at all times, ensuring their business activities comply with platform rules.

In summary, eBay's prohibited and restricted sales policies are a multi-layered and comprehensive management system. It not only includes the basic framework of legal regulations but also integrates the concept of corporate social responsibility. By strictly enforcing these policies, eBay not only enhances its brand image but also sets a model for the healthy development of the global e-commerce industry. Looking ahead, with changes in social needs and technological progress, we have reason to believe that eBay will continue to optimize its policy system, providing a more trustworthy shopping environment for more users.

Customer Reviews

Small *** Table
Small *** Table
December 12, 2024

The experience was very good. I was still struggling to compare it with other companies. I went to the site a few days ago and wanted to implement it as soon as possible. I didn't expect that everything exceeded my expectations. The company is very large, with several hundred square meters. The employees are also dedicated and responsible. There is also a wall of certificates. I placed an order on the spot. It turned out that I did not make a wrong choice. The company's service attitude is very good and professional. The person who contacted me explained various things in detail in advance. After placing the order, the follow-up was also very timely, and they took the initiative to report the progress to me. In short, I am very satisfied and recommend this company!

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Lin *** e
Lin *** e
December 18, 2024

When I first consulted customer service, they recommended an agent to me. They were very professional and patient and provided excellent service. They answered my questions as they came in. This 2-to-1 service model is very thoughtful. I had a lot of questions that I didn’t understand, and it’s not easy to register a company in Hong Kong. Fortunately, I have you.

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t *** 7
t *** 7
December 19, 2024

I originally thought that they only did mainland business, but I didn’t expect that they had been doing Hong Kong business and were doing very well. After the on-site interview, I decided to ask them to arrange the registration of my Hong Kong company. They helped me complete it very quickly and provided all the necessary information. The efficiency was awesome. It turns out that professional things should be done by professionals.👍

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b *** 5
b *** 5
December 16, 2024

In order to register a company in Hong Kong, I compared many platforms and stores and finally chose this store. The merchant said that they have been operating offline for more than 10 years and are indeed an old team of corporate services. The efficiency is first-class, and the customer service is also very professional.

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Hi, how can I help you?

I am Alan, a business consultant specializing in HK company registration, bank account opening, tax compliance and CBEC.

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