Comparison and Analysis of Postal Small Packet and Postal Small Packets of Other Countries

Comparison of Postal Small Parcels with Those of Other Countries

In today's globalized business environment, cross-border logistics has become an important link connecting different countries and regions. As a traditional international logistics method, postal small parcels play an indispensable role in cross-border trade. Compared with traditional courier services, postal small parcels attract a large number of small and medium-sized e-commerce sellers and consumers due to their low cost and wide coverage. However, as the international logistics market continues to develop, the postal small parcel services of other countries are also continuously optimizing and improving, forming their own unique competitive advantages. This article will compare and analyze postal small parcels with those of other countries from three aspects timeliness, cost structure, and service quality.

Firstly, in terms of timeliness, postal small parcels are generally considered a slower mode of transportation. For example, the average delivery time for China Post's small parcels is 7 to 20 days, depending on factors such as the destination country and package weight. In contrast, some developed countries like the United States and Germany have achieved faster service experiences through improvements in infrastructure and technology. According to relevant media reports, DHL's international small parcel business under German Post can shorten the delivery cycle for most areas to around 5 to 10 working days. This difference mainly stems from the technological level and resource integration capabilities of each country's postal system. For products that require rapid delivery, choosing the postal services of countries with advanced logistics networks may be more appropriate.

Secondly, in terms of cost structure, postal small parcels are renowned for their affordability. Taking China Post as an example, its international small parcel rates are relatively low, and clear price ranges are set for different weight intervals. Moreover, due to the extensive coverage of the postal system, basic delivery services can still be provided even in remote areas. However, it should be noted that in recent years, some countries have begun to adjust their postal pricing strategies to balance profitability needs with market competitiveness. For instance, La Poste of France introduced two types of shipping solutions economical and standard. The former is suitable for lightweight goods but takes longer, while the latter ensures speed while controlling costs. When planning logistics costs, enterprises need to comprehensively consider the characteristics of their own products and the needs of target customer groups, and reasonably choose suitable shipping models.

Finally, regarding service quality, this is one of the key indicators for evaluating the excellence of a postal small parcel system. High-quality customer service not only enhances user trust but also effectively reduces complaint rates caused by delays or losses. In this regard, China Post has established a relatively complete after-sales service mechanism based on years of experience, including real-time tracking query functions and damage compensation policies. Meanwhile, Japan Post pays attention to detail management, providing full-process tracking services and setting up specialized teams to handle difficult issues. However, some postal departments in individual countries, due to limited resources, appear overwhelmed when dealing with emergencies. For example, India Post has been criticized multiple times in recent years for delayed deliveries, which directly affects the image of the country's postal brand.

In summary, although postal small parcels hold a certain market share globally, due to differences in specific national conditions and development stages, their service levels vary significantly. Enterprises should fully consider the above factors when choosing partners and make wise decisions based on their actual situations. In the future, with the vigorous development of the cross-border e-commerce industry, it is believed that postal departments of various countries will further strengthen cooperation and jointly promote the entire industry toward more efficient and convenient directions.